Customer Service Information





Warranty Information


Stated simply - we expect our products to work - stock items as well as repairs. If they do not, return them, and "we will make it right." No charge will be made for anything that has not been forced beyond reasonable limits. We do reserve the right to charge for repair or replacement costs for items damaged through no fault of Ball and Ball. Please read our Return Policy.

Policy regarding house door locks.

All Ball and Ball house door locks are guaranteed forever. If at any time one of our locks fails to work or becomes worn, we will repair or replace it (at our option) free of charge. You do not need to be the original purchaser.


Copyright 2002 - Ball and Ball
Last modified: Sunday, 25-Aug-2002 12:02